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Outlook hangs attempting to download offline address book

I remember I had something similar a while back with outlook 2007.... I have a feeling that I deleted the profile completely out of "Mail" in the control panel, then set up again. Have you tried this?

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Outlook hangs attempting to download offline address book

I had the exact same issue and called MS Support for resolution. See the summary below. It is point form but may lead you in the right direction....

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Outlook hangs attempting to download offline address book

Well I wanted to avoid deleting the mail profile and recreating it. The CEO for example has a ton of customization in his outlook like custom categories and shortcuts, etc... I'm not sure how much of...

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Outlook hangs attempting to download offline address book

Have you checked the permissions on the web.config file like this post details?http://unified.swiatelski.com/2011/02/exchange-2010-cannot-download-offline.html

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Outlook hangs attempting to download offline address book

I had the exact same issue on a few PCs. Downloading the address book would never finish would hang there all day, never fail, never succeed. The problem... my wireless mouse! Came across this thread...

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Re: Outlook hangs attempting to download offline address book

I want to share my solution is:1: Go to C:\Users\%user profile%\AppData\Local\Microsoft\Outlook\Offline Address Books, deleted contect under this "offline Address books" folder, then restart Outlook,...

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Re: Outlook hangs attempting to download offline address book

yoyoworld, you just solved a problem that 3 different IT people at my company failed to solve. Thank you!!! Been having this problem for 2 weeks now and this fixed it immediately.

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Outlook hangs attempting to download offline address book

Be sure to mark his answer as the "Best Answer" so future users can reference it. 

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Outlook hangs attempting to download offline address book

@yoyoworld I had the same problem and your solution fixed it instantly! Much appreciated!

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Re: Outlook hangs attempting to download offline address book

Thanks yoyoworld!  That seemed to resolve the hung 'Updating Address Book' problem. Just to clarify, I deleted the "contents" of the Offline Address Books folder, which was a single registry-like...

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Re: Outlook hangs attempting to download offline address book

yoyoworld's solution got my address book to update once so I saw new employees, but after that it continued failing to update just as before (Synchronization Status always reads "Updating address book....

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Outlook hangs attempting to download offline address book

Great solution Yoyoworld's, I knew it was the address book!

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Outlook hangs attempting to download offline address book

Thanks YoYo!

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Outlook hangs attempting to download offline address book

Sorry to jump on this thread late but I am having this issue. I attempted to follow these instructions, but there is a step I am unsure about. It's the removing SSL on all virtual directories. Not sure...

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Outlook hangs attempting to download offline address book

Found the same prob, tried the address book removal but in the end the solution was the non-hid filter patch.  As others have said WTF is a mouse patch doing interfering with the download of an address...

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Outlook hangs attempting to download offline address book

yoyoworld wrote:I want to share my solution is:1: Go to C:\Users\%user profile%\AppData\Local\Microsoft\Outlook\Offline Address Books, deleted contect under this "offline Address books" folder, then...

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Outlook hangs attempting to download offline address book

jeffgeno wrote: Have you checked the permissions on the web.config file like this post details? http://unified.swiatelski.com/2011/02/exchange-2010-cannot-download-offline.html  Spot on!!!! It was the...

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Re: Outlook hangs attempting to download offline address book

Special THANKS to both JeffGeno and Paul501418!!! Adding "Authenticated Users" to the "web.config" file in "...Exchange Server\V14\ClientAccess\OAB" folder worked like a champ for us!!! We were tearing...

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Outlook hangs attempting to download offline address book

The IT community needs to march on Cupertino with staves and pitchforks and demand they toss the bastage out on his arse who foisted this abomination of an email server on an unsuspecting world, so we...

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Re: Outlook hangs attempting to download offline address book

Had problem with dloading GAL. Fixed by the method with web.config security change. There were no users, nor authenticated users. Add it and it works now. Thx 4 solution.

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